SUHARYANTI, Y.; DEWA, D. Does Customer Satisfaction Really Lead Company to Financial Success? A Review and Meta-analysis. International Journal of Industrial Engineering and Engineering Management, [S. l.], v. 1, n. 1, p. 37–48, 2019. DOI: 10.24002/ijieem.v1i1.2295. Disponível em: https://ojs.uajy.ac.id/index.php/IJIEEM/article/view/2295. Acesso em: 12 oct. 2025.