CAESAR WENSTON NGANGI, S.; JOKO SANTOSO, A. Customer Acceptance Analysis of Customer Relationship Management (CRM) Systems in Automotive Company using Technology Acceptance Model (TAM) 2. Indonesian Journal of Information Systems, [S. l.], v. 1, n. 2, p. 133–146, 2019. DOI: 10.24002/ijis.v1i2.1993. Disponível em: https://ojs.uajy.ac.id/index.php/IJIS/article/view/1993. Acesso em: 6 oct. 2025.