YOHANDY, Daniel Hadrian; HUNGILO, Gilbert Gutabaga. SCRM Analysis of PT. SupermarketBangunan with a Balanced Scorecard Approach. Indonesian Journal of Information Systems, [S. l.], v. 3, n. 2, p. 105–115, 2021. DOI: 10.24002/ijis.v3i2.4204. Disponível em: https://ojs.uajy.ac.id/index.php/IJIS/article/view/4204. Acesso em: 8 dec. 2025.