Deteksi Bot Spammer pada Twitter Berbasis Sentiment Analysis dan Time Interval Entropy

Christian Sri Kusuma Aditya, Mamluatul Hani’ah, Alif Akbar Fitrawan, Agus Zainal Arifin, Diana Purwitasari


Abstract. Spam is an abuse of messaging undesired by recipients. Those who send spam are called spammers.  Popularity of Twitter has attracted spammers to use it as a means to disseminate spam messages. The spams are characterized by a neutral emotional sentiment or no particular users’ preference perspective. In addition, the regularity of tweeting behavior periodically shows automation performed by bot. This study proposes a new method to differentiate between bot spammer and legitimate user accounts by integrating the sentiment analysis (SA) based on emotions and time interval entropy (TIE). The combination of knowledge-based and machine learning-based were used to classify tweets with positive, negative and neutral sentiments. Furthermore, the collection of timestamp is used to calculate the time interval entropy of each account. The results show that the precision and recall of the proposed method reach up to 83% and 91%. This proves that the merging SA and TIE can optimize overall system performance in detecting Bot Spammer.

Keywords: bot spammer, twitter, sentiment analysis, polarity, entropy


Abstrak. Spam merupakan penyalahgunaan pengiriman pesan tanpa dikehendaki oleh penerimanya, orang yang mengirimkan spam disebut spammer. Ketenaran Twitter mengundang spammer untuk menggunakannya sebagai sarana menyebarluaskan pesan spam. Karakteristik dari tweet yang dikategorikan spam memiliki sentimen emosi netral atau tidak ada preferensi tertentu terhadap suatu perspektif dari user yang memposting tweet. Selain itu keteraturan waktu perilaku saat memposting tweet secara periodik menunjukkan otomatisasi yang dilakukan bot. Pada penelitian ini diusulkan metode baru untuk mendeteksi antara bot spammer dan legitimate user dengan mengintegrasikan sentimen analysis berdasarkan emosi dan time interval entropy. Pendekatan gabungan knowledge-based dan machine learning-based digunakan untuk mengklasifikasi tweet yang memiliki sentimen positif, negatif dan tweet netral. Selanjutnya kumpulan timestamp digunakan untuk menghitung time interval entropy dari tiap akun. Hasil percobaan menunjukan bahwa precision dan recall dari metode yang diusulkan mencapai 83% dan 91%. Hal ini membuktikan penggabungan Sentiment Analysis (SA) dan Time Interval Entropy (TIE) dapat mengoptimalkan performa sistem secara keseluruhan dalam mendeteksi Bot Spammer.

Kata Kunci:  bot spammer, twitter, sentiment analysis,  polarity, entropy

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