PEMBANGUNAN WEBSITE SEBAGAI SARANA PENGELOLAAN TOKO RETAIL AMERTA TOYS
DOI:
https://doi.org/10.24002/jiaj.v7i1.14248Keywords:
Information System, Website, Point of Sale, Retail Management, Digitalization of MSMEsAbstract
The advancement of information technology has accelerated digital transformation in the retail sector to improve operational efficiency and management quality. Amerta Toys Retail Store previously used a Point of Sale (POS) system; however, its features were limited and did not fully support integrated operational management, including non-cash transaction verification, cash reconciliation monitoring, location- and schedule-based attendance, task delegation, and stock opname. This study aims to design and develop an integrated web-based information system to support internal store operations by combining POS and operational management functions into a single platform. Implementation and evaluation results show that all core features function according to operational needs. User evaluation indicates a very good level of usability in terms of ease of use, work efficiency, system reliability, and user satisfaction. These results demonstrate that the system effectively supports integrated retail operational management.
Perkembangan teknologi informasi mendorong transformasi digital pada sektor ritel untuk meningkatkan efisiensi dan kualitas pengelolaan operasional. Toko Ritel Amerta Toys telah menggunakan sistem Point of Sale (POS), tetapi fitur yang tersedia masih terbatas dan belum mampu mengintegrasikan kebutuhan manajemen operasional secara menyeluruh, seperti verifikasi transaksi non tunai, pemantauan rekap kas, absensi berbasis lokasi dan jam kerja, pendelegasian tugas, dan stock opname. Penelitian ini bertujuan merancang dan membangun sistem informasi berbasis website yang terintegrasi untuk mendukung operasional internal toko. Sistem dikembangkan dengan menggabungkan fungsi POS dan manajemen operasional dalam satu platform. Hasil implementasi dan evaluasi menunjukkan bahwa seluruh fitur utama sistem berjalan sesuai kebutuhan operasional toko. Evaluasi yang dilakukan kepada pengguna internal menunjukkan tingkat kemudahan penggunaan, efisiensi kerja, keandalan sistem, dan kepuasan pengguna berada pada kategori sangat baik. Hasil tersebut mengindikasikan bahwa sistem dapat digunakan secara efektif untuk mendukung pengelolaan operasional toko secara terintegrasi.
References
[1] E. Turban, C. Pollard, dan G. Wood, Information Technology for Management: On-Demand Strategies for Performance, Growth and Sustainability, 11 ed. Hoboken, NJ: Wiley, 2018.
[2] D. Danang Sunyoto, C. B. L. D. M. Drs, dan M. M. Agus Mulyono, Manajemen Bisnis Ritel. Purbalingga: CV. Eureka Media Aksara, 2022.
[3] P. Kumar dan S. Kumar, “How Digital Technologies Enhance Competitiveness in Manufacturing SMEs,” J. Innov. Entrep., vol. 14, no. 1, hlm. 1–22, 2025, doi: 10.1186/s13731-025-00576-8.
[4] H. M. D. Wang dan F. N. Ho, “The Effects of Information Technology in Retailer Performance and Survival: The Case of Store-Based Retailers,” Sage Open, hlm. 1–15, Okt 2023, doi: 10.1177/21582440231215641.
[5] S. Sagar, “The Impact Of Digital Transformation On Retail Management And Consumer Behavior,” IOSR Journal of Business and Management (IOSR-JBM), vol. 26, no. 1, hlm. 6–14, 2024, doi: 10.9790/487X-2601010614.
[6] S. Du, “Digital Transformation and Innovation Strategies for Traditional Retail Stores,” dalam International Conference on Management Research and Economic Development, EWA Publishing, Sep 2023, hlm. 314–319. doi: 10.54254/2754-1169/18/20230090.
[7] M. Ayuni dan I. Zai, “The Influence Of Digital Supply Chain Technology On Retail Performance,” Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), vol. 8, no. 3, 2025.
[8] D. Indiani, Ria Arifianti, dan Anang Muftiadi, “Digital Marketing Applications in the Retail Sector: A Systematic Mapping Study,” Ilomata International Journal of Management, vol. 5, no. 2, hlm. 617–636, Jun 2024, doi: 10.61194/ijjm.v5i2.1168.
[9] I. Ramadhani, R. Nindyasari, dan A. Catur Murti, “Design and Development of a Web-Based Point of Sale System for Small-Scale Retail Management,” bit-Tech, vol. 8, no. 1, hlm. 181–189, Agu 2025, doi: 10.32877/bt.v8i1.2487.
[10] T. Antczak dan R. Weron, “Point of sale (Pos) data from a supermarket: Transactions and cashier operations,” Data (Basel)., vol. 4, no. 67, Jun 2019, doi: 10.3390/data4020067.
[11] M. Ghufron, R. Meimaharani, dan A. C. Murti, “Sistem Informasi Absensi dan Penggajian Karyawan Berbasis Website Menggunakan Metode Geolocation Pada Toko Ayuri Homedress,” Jurnal Pendidikan dan Teknologi Indonesia, vol. 4, no. 11, hlm. 439–452, Des 2024, doi: 10.52436/1.jpti.463.
[12] A. Amelia dan M. Solikhah, “Web-Based Employee Attendance Information System On CV. Syntax Corporation Indonesia,” Jurnal Indonesia Sosial Teknologi, vol. 4, no. 12, hlm. 2436–2442, Des 2023, doi: 10.59141/jist.v4i12.824.
[13] F. Fakhrizal Fauzaini, W. Wasino, dan T. Sutrisno, “Designing a Web-Based Employee Task Management Information4s System at CV Achai Berkat Sejahtera,” Jurnal Indonesia Sosial Teknologi, vol. 5, no. 8, hlm. 3805–3813, 2024, [Daring]. Tersedia pada: http://jist.publikasiindonesia.id/
[14] I. Puspasari, F. Firdaus, dan L. Samboteng, “The Effect of The Task Management System on The Employee’s Performance of The Audit Board at The Head Office,” Sinomics Journal, vol. 3, no. 2, hlm. 349–366, 2024, doi: 10.54443/sj.v3i2.317.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright of this journal is assigned to Jurnal Informatika Atma Jogja as the journal publisher by the knowledge of author, whilst the moral right of the publication belongs to author. Every printed and electronic publications are open access for educational purposes, research, and library. The editorial board is not responsible for copyright violation to the other than them aims mentioned before. The reproduction of any part of this journal (printed or online) will be allowed only with a written permission from Jurnal Informatika Atma Jogja .
