Modeling University Business Incubator For SMEs Digitalisation

Nisrina Nafi'atul Huda, Cattleya Rejito

Abstract


The emergence of changes in various aspects of human life due to the global pandemic COVID-19 not only affects large or multi-national companies, but it also has several impacts on SMEs.  Over the numerous barriers and unreadiness of SMEs in facing technological developments, they are forced by circumstances to immediately adapt and digitize their business processes.  Universities, through its richness of research and resources are believed to be appropriate agent to help SMEs overcome this completely new situation.  Universities are expected to be able to generate innovations, providing such opportunities to SMEs to build their competitive advantage to keep sustain in this uncomfortable condition.  One option that can be done is to incubate the SMEs in the university business incubator. However, to date, research that related to university business incubators specializing in managing SMEs is still very limited. Current research on business incubators is dominated by studies of business incubators related to start-ups and new  technology-based firm . Therefore, this research was conducted to develop a conceptual model of university business incubator with the main objective of helping the SMEs to digitize the business they run. This research was conducted using the literature study method and obtained a university business incubator model consisting of four components or stages, namely preparation, pre-incubation, incubation, and post-incubation.

Keywords


Business Incubation, Business Incubator Model; University Business Incubator; SMEs; Digitalisation

Full Text:

PDF

References


Taylor, P. (2019). Information and Communication Technology (ICT) adoption by small and medium enterprises in developing countries: The effects of leader, organizational and market environment factors. International Journal of Economics, Commerce and Management United Kingdom, 7(5)

I Wayan Dipta. (2017). ILO/OECD Workshop for Policy Makers on Productivity and Working Conditions in SMEs.

Berdykulova, G. M. K., Sailov, A. I. U., Kaliazhdarova, S. Y. K., & Berdykulov, E. B. U.(2014). The emerging digital economy: case of Kazakhstan. Procedia-Social and Behavioral Sciences, 109, 1287-1291.

Watanabe, C., Naveed, K., Tou, Y., & Neittaanmäki, P. (2018). Measuring GDP in the digital economy: Increasing dependence on uncaptured GDP. Technological Forecasting and Social Change, 137, 226-240.[5] Nurmadewi, D., & Er, M. (2019). Analyzing Linkage Between Business Process Management (BPM) Capability and Information Technology:A Case Study in Garment SMEs. Procedia Computer Science, 161, 935-942. doi:10.1016/j.procs.2019.11.202

Wardati, N. K., & Er, M. (2019). The Impact of Social Media Usage on the Sales Process in Small and Medium Enterprises (SMEs): A Systematic Literature Review. Procedia Computer Science, 161, 976-983. doi:10.1016/j.procs.2019.11.207

Andersson, Svante, and Niclas Wikström. (2017) “Why and How are Social Media Used in a B2B Context, and Which Stakeholders are Involved?” Journal of Business & Industrial Marketing 32 (8): 1098–1108.

Virtanen, Henrik, Peter Björk, and Elin Sjöström. (2017) “Follow for Follow: Marketing of a Start-Up Company on Instagram.” Journal of Small Business and Enterprise Development 24 (3): 468–484.

Shemi, Alice P., and Chris Procter. (2018) “E-commerce and Entrepreneurship in SMEs: Case of myBot.” Journal of Small Business and Enterprise Development 25 (3): 501–520.

Pongpaew, Wimmala, Mark Speece, and Leela Tiangsoongnern. (2017) “Social Presence and Customer Brand Engagement on Facebook Brand Pages.” Journal of Product & Brand Management 26 (3): 262–281.

Drummond, Conor, Helen McGrath, and Thomas O'Toole. (2017) “The Impact of Social Media on Resource Mobilisation in Entrepreneurial Firm.” Industrial Marketing Management 70: 68–89.

Annisa, L. H., & Er, M. (2019). Impact of Alignment between Social Media and Business Processes on SMEs’ Business Process Performance: A Conceptual Model. Procedia Computer Science, 161, 1106-1113. doi:10.1016/j.procs.2019.11.222

Levy, Margi, and Philip Powell. (2002) “SME Transformation: Modelling Progressions”, in 10th European Conference on Information Systems and the Future of the Digital Economy (ECIS), Polandia. pp. 676–685.

Kustin Ayuwuragil, S. (2017). CNN Indonesia. Available from: https://www.cnnindonesia.com/ekonomi/20171115161037-78-255819/kemenkop-ukm-379-juta-SMEs-sudah-go-online

Rana, N. P., Barnard, D. J., Baabdullah, A. M., Rees, D., & Roderick, S. (2019). Exploring barriers of m-commerce adoption in SMEs in the UK: Developing a framework using ISM. International Journal of Information Management, 44, 141-153.doi:10.1016/j.ijinfomgt.2018.10.009

WHO. 26 March 2020. Critical preparedness, readiness and response actions for COVID-19

Digital SME Alliance. 7 May 2020. Covid-19 Economic Recovery: A Recovery Strategy Building On Digital

Wonglimpiyarat, J. (2016). The innovation incubator, university business incubator and technology transfer strategy: The case of Thailand. Technology in Society, 46, 18-27. doi:10.1016/j.techsoc.2016.04.002

Business incubators and accelerators: a co-citation analysis-based, systematic literature review. J Piet Hausberg, Sabrina Korreck

Towards a New Perspective on the Heterogeneity of Business Incubator-Incubation Definitions. Sarah Al Ayyash , Maura McAdam , and Colm O’Gorman.

O. Adegbite, “Journal search results,” Small Bus. Econ., vol. 17, no. 3, pp. 157–166, 2001. doi: 10.1023/a:1011801018398.

P. Puranam, O. Alexy, and M. Reitzig, “What’s “New” about new forms of organizing?” Acad. Manag. Rev., vol. 39, no. 2, pp. 162–180, 2014. doi: 10.5465/amr.2011.0436.

Lewis, D. A. (2001). Does technology incubation work? A critical review. In Reviews of Economic Development Literature and Practice No. 11, 48 p.

Campbell, C., & Allen, D. N. (1987). The small business incubator industry: Micro-level economic development. Economic Development Quarterly, 1(2), 178–191.

Kuratko, D. F., & LaFollette, W. R. (1987). Small business incubators for local economic development. Economic Development Review, 5(2), 49.

R. Aernoudt, “Incubators: Tool for entrepreneurship?” Small Bus.Econ., vol. 23, no. 2, pp. 127–135, 2004. doi: 10.1023/b:sbej.0000027665.54173.23.

B. Clarysse, M. Wright, A. Lockett, E. Van de Velde, and A. Vohora, “Spinning out new ventures: A typology of incubation strategies from

European research institutions,” J. Bus. Venturing, vol. 20, no. 2, pp. 183–216, 2005. doi: 10.1016/j.jbusvent.2003.12.004.

D. Tranfield, D. Denyer, and P. Smart, “Towards a methodology for developing evidence-informed management knowledge by means of systematic review,” Brit. J. Manage., vol. 14, no. 3, pp. 207–222, 2003. doi: 10.1111/1467-8551.00375.

Von Zedtwitz, M. (2003). Classification and management of incubators: Aligning strategic objectives and competitive scope for new business facilitation. International Journal Entrepreneurship and Innovation Management, 3, 176–196.

Grimaldi, R., & Grandi, A. (2005). Business incubators and new venture creation: an assessment of incubating models. Technovation, 25(2), 111–121. https://doi.org/10.1016/S01

McAdam, M., & Marlow, S. (2008). A preliminary investigation into networking activities within the university incubator. International Journal of Entrepreneurial Behavior and Research, 14(4), 219–241.

Campbell, C., Kendrick, R., Samuelson, D., 1985. Stalking the Latent Entrepreneur. Economic Development Review, Volume 3(2), pp. 43–48

Campbell, C. (1988). Change Agents in The New Economy: Business Incubators and Economic Development. Cooperative Community Development Program, Hubert H. Humphrey Institute of Public Affairs, University of Minnesota.

Campbell, C. (1989). Change Agents In The New Economy: Business Incubators And E. Economic Development Review, 7(2), 56.

Costa-David, J., Malan, J., & Lalkaka, R. (2002, April). Improving business incubator performance through benchmarking and evaluation: lessons learned from Europe. In 16th International Conference on Business Incubation, Toronto, Canada, April.

Halim, F. (2020). Digital-Based Incubator Framework Modelling for University. International Journal of E-Entrepreneurship and Innovation (IJEEI), 10(1), 14-27.

N. Somsuk and T. Laosirihongthong, “A fuzzy AHP to prioritize enabling factors for strategic management of university business incubators: Resource-based view,” Technol. Forecasting Soc. Change, vol. 85, pp. 198–210, 2014. doi: 10.1016/j.techfore.2013.08.007.

J. Hausberg and S. Korreck, “Business incubators and accelerators: A co-citation analysis-based, systematic literature review,” J. Technol.Transfer, vol. 45, pp. 151–176, 2020. doi: 10.1007/s10961-018-9651-y.

To¨tterman, H., & Sten, J. (2005). Start-ups—Business incubation and social capital. International Small Business Journal, 23(5), 487–511. https://doi.org/10.1177/0266242605055909.

Hallam, C. R., & DeVora, N. (2009, August). Technology-based business incubation: A study of the differences and similarities between private, university, and government incubation. In PICMET'09-2009 Portland International Conference on Management of Engineering & Technology (pp. 1875-1887). IEEE.

McAdam, M., Galbraith, B., McAdam, R., & Humphreys, P. (2006). Business processes and networks in university incubators: A review and research agendas. Technology analysis & strategic management, 18(5), 451-472.

Sarwono, R., & Trisetyarso, A. (2017, May). Business incubator indicator service performance—A systematic literature review. In 2017 International Conference on Applied Computer and Communication Technologies (ComCom) (pp. 1-5). IEEE.

Mian, S. A. (1996). Assessing value-added contributions of university technology business incubators to tenant firms. Research Policy, 25(3), 325-335. doi:10.1016/0048-7333(95)00828-4

Peters, L., Rice, M., & Sundararajan, M. (2004). The role of incubators in the entrepreneurial process. Journavanderl of Technology Transfer, 29(1), 83-91.

Chandra, A., He, W., & Fealey, T. (2007). Business Incubators in China: A financial services perspective. Asia Pacific Business Review, 13(1), 67-77.

Chandra, A., & Chao, C. A. (2016). Country context and university affiliation: a comparative study of business incubation in the United States and Brazil. Journal of technology management & innovation, 11(2), 33-45.

Bruneel, J., Ratinho, T., Clarysse, B., & Groen, A. (2012). The Evolution of Business Incubators: Comparing demand and supply of business incubation services across different incubator generations. Technovation, 32(2), 110-121.

Vanderstraeten, J., & Matthyssens, P. (2012). Service-based differentiation strategies for business incubators: Exploring external and internal alignment. Technovation, 32(12), 656-670.

Lee, S.S., & Osteryoung, J.S. (2004). A comparison of critical success factors for effective operations of university business incubators in the United States and Korea. Journal of Small Business Management, 42(4), 418-426.

Organisation for Economic Co-operation and Development (OECD) (1997), Technology Incubators: Nurturing Small Firms, Paris.

Organisation for Economic Co-operation and Development (OECD) (2010), High-growth enterprises: What governments can do to make a difference, OECD studies on SMEs and entrepreneurship, OECD Publishing, Paris.

Legner, C., Eymann, T., Hess, T., Matt, C., Böhmann, T., Drews, P., ... & Ahlemann, F. (2017). Digitalization: opportunity and challenge for the business and information systems engineering community. Business & information systems engineering, 59(4), 301-308.

Rogers, D. (2016). The digital transformation playbook: Rethink your business for the digital age. Columbia Business School Publishing. New York: Columbia University Press.

Loebbecke, C., & Picot, A. (2015). Reflections on societal and business model transformation arising from digitization and big data analytics: A research agenda. The Journal of Strategic Information Systems, 24(3), 149–157.

Bharadwaj, A., El Sawy, O., Pavlou, P., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37(2), 471–482.

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2019). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2019. 09.022 (in press).

Wang, C.L. (2008), “Entrepreneurial orientation, learning orientation, and firm performance”, Entrepreneurship Theory and Practice, Vol. 32 No. 4, pp. 635-657.

Nguyen, T.H., Newby, M. and Macaulay, M.J. (2015), “Information technology adoption in small business: confirmation of a proposed framework”, Journal of Small Business Management, Vol. 53 No. 1, pp. 207-227.

Autio, E., Nambisan, S., Thomas, L. D. W., & Wright, M. (2018). Digital affordances, spatial affordances, and the genesis of entrepreneurial ecosystems. Strategic Entrepreneurship Journal, 12(1), 72–95. https://doi.org/10.1002/sej.1266.

Tilson, D., Lyytinen, K., & Sørensen, C. (2010). Research commentary - digital infrastructures: The missing IS research agenda. Information Systems Research, 21(4), 748–759. https://doi.org/10.1287/isre.1100.0318.

Eller, R., Alford, P., Kallmünzer, A., & Peters, M. (2020). Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization. Journal of Business Research, 112, 119-127.

Gioia, D. A., Patvardhan, S. D., Hamilton, A. L., & Corley, K. G. (2013). Organizational identity formation and change. Academy of Management Annals, 7(1), 123–193. https://doi.org/10.1080/19416520.2013.762225.

Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and Organization, 28(1), 52–61. https://doi.org/10.1016/j.infoandorg.2018.02.004.

Westerlund, M. (2020). Digitalization, Internationalization and Scaling of Online SMEs. Technology Innovation Management Review, 10(4).

OECD (2017). Key issues for digital transformation in the G20. Berlin, Germany. Available at

OECD (2016). Skills for a digital world: 2016 ministerial meeting on the digital economy background report (OECD Digital Economy Papers No. 250). Paris. https://doi.org/10.1787/5jlwz83z3wnw-en.

Beliaeva, T., Ferasso, M., Kraus, S., & Damke, E. J. (2019). Dynamics of digital entrepreneurship and the innovation ecosystem. International Journal of Entrepreneurial Behavior & Research, 26(2), 266–284. https://doi.org/10.1108/IJEBR-06-2019-0397.

Sousa, M. J., & Wilks, D. (2018). Sustainable skills for the world of work in the digital age. Systems Research & Behavioral Science, 35(4), 399–405. https://doi.org/10.1002/sres. 2540.

North, K., Aramburu, N., & Lorenzo, O. J. (2019). Promoting digitally enabled growth in SMEs: a framework proposal. Journal of Enterprise Information Management.

Enders, A., and T. Jelassi. 2000. “The Converging Business Models of Internet and Bricks-and-Mortar Retailers.” European Management Journal 18(5):542–550.

Sherman, H., Chappell, D.S., 1998. Methodological Challenges in Evaluating Business Incubators Outcomes. Economic Development Quarterly, Volume 12(4), pp. 313–321

Colombo, M.G., Delmastro, M., 2002. How Effective Are Technology Incubators? Evidence from Italy. Research Policy, Volume 31(7), pp. 1103–1122

Haapasalo, H., Ekholm, T., 2004. A Profile of European Incubators: A Framework for Commercializing Innovations. International Journal of Entrepreneurship and Innovation Management, Volume 4, pp. 248–270

Pena, I., 2004. Business Incubation Centers and New Firm Growth in the Basque Country. Small Business Economics, Volume 22(3–4), pp. 223–236

Bøllingtoft, A., Ulhøi, J.P., 2005. The Networked Business Incubator–leveraging Entrepreneurial Agency? Journal of Business Venturing, Volume 20(2), pp. 265–290

Chandra, A., Chao, C.A., 2011. Growth and Evolution of High-technology Business Incubation in China. Human Systems Management, Volume 30(1–2), pp. 55–69

Hughes, M., Ireland, R.D., Morgan, R.E., 2007. Stimulating Dynamic Value: Social Capital and Business Incubation as a Pathway to Competitive Success. Long Range Planning, Volume 40(2), pp. 154–177

Etzkowitz, H. (2002). Incubation of incubators: innovation as a triple helix of university-industry-government networks. Science and Public Policy, 29(2), 115-128.

Barbero, J.L., Casillas, J.C., Ramos, A., & Guitar, S. (2012). Revisiting incubation performance: How incubator typology affects results. Technological Forecasting and Social Change, 79(5), 888-902.

Todorovic, Z.W., & Suntornpithug, N. (2008). The multi-dimensional nature of university incubators:capability/resource emphasis phases. Journal of Enterprising Culture, 16(4), 385-410.




DOI: https://doi.org/10.24002/ijis.v3i1.3500

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Indonesian Journal of Information Systems

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.