System Dynamics Modeling of Multi-Channel Supply Chain System: A Hypothetical LPG Distribution with Disloyal Household Customers

Authors

  • Petrus Setya Murdapa Widya Mandala Surabaya Catholic University
  • Putu Dana Karningsih Institut Teknologi Sepuluh Nopember (ITS) - Surabaya
  • I Nyoman Pujawan Institut Teknologi Sepuluh Nopember (ITS) - Surabaya

DOI:

https://doi.org/10.24002/ijis.v5i1.6025

Abstract

The availability of LPG in the community is a sensitive issue. If there is a shortage, it has the potential to cause chaos and inflation. The final consumers, namely households and micro business stalls, will generally be disloyal. They are not tied to one particular store to get the LPG they need. Since the number of tanks in circulation will remain constant, the analysis of LPG availability can be focused on the number of tanks. Continuous simulation method with system dynamics is generally used in system growth analysis. In this paper the method is utilized to model the discrete movement of tanks circulating in the community which in this case is represented in a much smaller system, consisting of filling stations, agents, and stores. The modeling results provide a sufficient picture of how the availability of the tank can be optimized appropriately.

Author Biographies

Putu Dana Karningsih, Institut Teknologi Sepuluh Nopember (ITS) - Surabaya

Putu Dana Karningsih is an Associate Professor of Manufacturing System at the Department of Industrial Engineering, Institut Teknologi Sepuluh Nopember (ITS), Surabaya, Indonesia. She is currently the Head of Manufacturing System Laboratory in ITS. She received her Bachelor in Industrial Engineering from University of Indonesia, Master and PhD in Mechanical and Manufacturing Engineering from the University of New South Wales (UNSW), Australia. Her research interests are in lean production, manufacturing systems, supply chain risk management and collaborative product and process development.

I Nyoman Pujawan, Institut Teknologi Sepuluh Nopember (ITS) - Surabaya

I Nyoman Pujawan is a Professor of Supply Chain Engineering in Institut Teknologi Sepuluh Nopember (ITS), Surabaya, Indonesia. He received his Bachelor in Industrial Engineering from ITS, Indonesia, Master of Engineering in Industrial Engineering from Asian Institute of Technology (AIT) Bangkok, Thailand, and PhD in Management Science from Lancaster University, UK. He was a Lecturer in Operations Management in Manchester Business School, The University of Manchester, UK in 2003–2004. His papers have appeared in many international journals including the European Journal of Operational Research, International Journal of Production Economics, International Journal of Production Research, among others.

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Published

2022-08-27

How to Cite

Murdapa, P. S., Karningsih, P. D., & Pujawan, I. N. . (2022). System Dynamics Modeling of Multi-Channel Supply Chain System: A Hypothetical LPG Distribution with Disloyal Household Customers. Indonesian Journal of Information Systems, 5(1), 1–16. https://doi.org/10.24002/ijis.v5i1.6025

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Articles