Urban and Rural Public Trust to Government in Covid-19 Pandemic Responses
DOI:
https://doi.org/10.24002/jik.v20i1.4399Keywords:
Public Trust, Public Opinion, Local Government, COVID-19 PandemicAbstract
This study attempts to assess the level of public trust in the Surabaya City Government and Banyuwangi Regency Government's handling of Covid-19. Utilizing a survey technique that was descriptively analyzed. Using the quota sampling method, up to 400 samples from each city/region's generation Y and Z were collected. According to the findings, there is a high level of trust in all dimensions of the Banyuwangi Regency Government. Medium levels of trust were accorded to the Surabaya City Government in terms of responsiveness and reliability, but high levels of trust were accorded in terms of integrity, transparency, and fairness.
References
Arikunto, S. (2010). Prosedur Penelitian Suatu Pendekatan Praktik. Rineka Cipta.
Ariyanto, B. (2020). Pengelolaan Hubungan Antar Pusat dan Daerah dalam Penanganan Pandemi COVID-19. Suloh Jurnal Program Studi Magister Hukum Universitas Malikussaleh, 8(2), 37–57.
Azizah, N. (2020). Tingkat Kematian Covid-19 di Surabaya Tertinggi se-Jatim. Medcom.Id. https://www.medcom.id/nasional/peristiwa/zNAYEB3N-tingkat-kematian-covid-19-di-surabaya-tertinggi-se-jatim
Azizah, W. I., Mahmudah, Z., & Kriswibowo, A. (2020). Political Will of Jombang District Government on Poverty Reduction in Village Communities. Jurnal Sosial Ekonomi Dan Politik, 1(1), 50–62. http://www.jsep.org/index.php/jsep/article/view/6
BBC News Indonesia. (2020). Virus corona: Bagaimana “lockdown” dan berbagai langkah pencegahan lain diterapkan di dunia? https://www.bbc.com/indonesia/dunia-51927841
BPS. (2021). Hasil Sensus Penduduk 2020. https://www.bps.go.id/pressrelease/2021/01/21/1854/hasil-sensus-penduduk-2020.html
BPS Kabupaten Banyuwangi. (2021). Kabupaten Banyuwangi Dalam Angka 2021. Badan Pusat Statistik Kabupaten Banyuwangi. https://banyuwangikab.bps.go.id/publication/2021/02/26/92c9d6985269031f62f278b4/kabupaten-banyuwangi-dalam-angka-2021.html
BPS Kota Surabaya. (2021). Kota Surabaya Dalam Angka 2021. Badan Pusat Statistik Kota Surabaya. https://surabayakota.bps.go.id/publication/2021/02/26/b211aaf09579fe2603e56d0f/kota-surabaya-dalam-angka-2021.html
Budilaksono, I., & Iskandar, M. A. (2020). Survei rekomendasikan pemerintah ubah kinerja tangani COVID-19. Antaranews.Com. https://www.antaranews.com/berita/1515325/survei-rekomendasikan-pemerintah-ubah-kinerja-tangani-covid-19
Chamier, P. Von, Noel, N., & Angell, E. (2020). Public Opinion, Trust, and the COVID-19 Pandemic. https://cic.nyu.edu/sites/default/files/public-opinion-trust-and-covid19.pdf
Circular Letter Number 7 of 2020 concerning Criteria and Requirements for Travel of People in the Adaptation Period of New Habits Towards a Productive and Safe Society of Corona Virus Disease 2019 (COVID-19).
Circular Letter of the Task Force for Handling COVID-19 Banyuwangi Regency Number 210/SE/STPC/2020 concerning Control of Community Activities in the Context of Preventing COVID-19 during the New Year 2021 Holiday Period.
CNN Indonesia. (2020a). Jokowi Sebut Banyuwangi Paling Siap Menuju New Normal. https://www.cnnindonesia.com/nasional/20200625200232-20-517622/jokowi-sebut-banyuwangi-paling-siap-menuju-new-normal
CNN Indonesia. (2020b). Surabaya Sumbang Kasus Positif dan Kematian Corona Tertinggi. https://www.cnnindonesia.com/nasional/20200826130647-20-539476/surabaya-sumbang-kasus-positif-dan-kematian-corona-tertinggi
Dewi, F. S. (2021). Bukan PSBB, Pemerintah Terapkan PPKM di Jawa-Bali untuk Kendalikan COVID-19. Bisnis.Com. https://kabar24.bisnis.com/read/20210107/15/1339772/bukan-psbb-pemerintah-terapkan-ppkm-di-jawa-bali-untuk-kendalikan-covid-19
Dinas Pekerjaan Umum Cipta Karya dan Penataan Ruang Kabupaten Banyuwangi. (2018). RPIJM Bidang Cipta Karya Kabupaten Banyuwangi Tahun 2018-2022. http://sippa.ciptakarya.pu.go.id/sippa_online/ws_file/dokumen/rpi2jm/DOCRPIJM_1dba1277f9_BAB IIRPIJM BAB 2 ok.pdf
Dispendukcapil Surabaya. (2011). Mobilitas Penduduk Mengakselerasi Perkembangan Lahan Perkotaan. Dispendukcapil.Surabaya.Go.Id. http://dispendukcapil.surabaya.go.id/artikel/66-mobilitas-penduduk-mengakselerasi-perkembangan-lahan-perkotaan
Djalante, R., Lassa, J., Setiamarga, D., Sudjatma, A., Indrawan, M., Haryanto, B., Mahfud, C., Sinapoy, M. S., Djalante, S., Rafliana, I., Gunawan, L. A., Surtiari, G. A. K., & Warsilah, H. (2020). Review and Analysis of Current Responses to COVID-19 in Indonesia: Period of January to March 2020. Progress in Disaster Science, 6(100091), 1–9. https://doi.org/http://dx.doi.org/10.1016/j.pdisas.2020.100091
Effendi, S., & Tukiran. (2012). Metode Penelitian Survei (32nd ed.). LP3ES.
European Parliament. (2021). Public Opinion in The Time of COVID-19. https://www.europarl.europa.eu/at-your-service/en/be-heard/eurobarometer/public-opinion-in-the-time-of-covid-19
Fadli, R. (2020). Ini Alasan Munculnya Zona Hitam Corona di Surabaya. Halodoc. https://www.halodoc.com/artikel/alasan-munculnya-zona-hitam-corona-di-surabaya
Fanani, A. (2020). Cegah Penyebaran Corona, Banyuwangi Tutup Sementara Destinasi Wisata. Detiknews. https://news.detik.com/berita-jawa-timur/d-4941633/cegah-penyebaran-corona-banyuwangi-tutup-sementara-destinasi-wisata
Fuad, H. (2020). Riset: Kepercayaan Masyarakat Rendah terhadap Pemerintah Tangani Corona. Sindonews.Com. https://nasional.sindonews.com/berita/1579360/15/riset-kepercayaan-masyarakat-rendah-terhadap-pemerintah-tangani-corona?showpage=all
Gitiyarko, V. (2020). Upaya dan Kebijakan Pemerintah Indonesia Menangani Pandemi Covid-19. Kompaspedia. https://kompaspedia.kompas.id/baca/paparan-topik/upaya-dan-kebijakan-pemerintah-indonesia-menangani-pandemi-covid-19
Government Regulation of The Republic of Indonesia Number 21 The Year 2020 concerning Large-Scale Social Restrictions in The Context of Accelerating The Handling of Corona Virus Disease 2019 (COVID-I9).
Herman. (2020). Riset Indef: Kebijakan Pemerintah Terkait Covid-19 Lebih Banyak Direspons Negatif. Beritasatu.Com. https://www.beritasatu.com/nasional/625401/riset-indef-kebijakan-pemerintah-terkait-covid19-lebih-banyak-direspons-negatif
Hui, D. S., I Azhar, E., Madani, T. A., Ntoumi, F., Kock, R., Dar, O., Ippolito, G., Mchugh, T. D., Memish, Z. A., Drosten, C., Zumla, A., & Petersen, E. (2020). The Continuing 2019-nCoV Epidemic Threat of Novel Coronaviruses to Global health — The latest 2019 Novel Coronavirus Outbreak in Wuhan, China. International Journal of Infectious Diseases, 91, 264–266. https://doi.org/10.1016/j.ijid.2020.01.009
Humas Pemerintah Kota Surabaya. (2020). Wali Kota Risma Keluarkan Surat Edaran Protokol Pengendalian Mobilitas Penduduk. Humas.Surabaya.Go.Id. https://humas.surabaya.go.id/2020/04/08/wali-kota-risma-keluarkan-surat-edaran-protokol-pengendalian-mobilitas-penduduk/
Husdinariyanto, N., & Kusbiantoro, D. (2020). Pemkab Banyuwangi minta Pelabuhan Gilimanuk hentikan penjualan tiket penumpang. Antaranews.Com. https://jatim.antaranews.com/berita/375782/pemkab-banyuwangi-minta-pelabuhan-gilimanuk-hentikan-penjualan-tiket-penumpang
Ihsanuddin, & Gabrillin, A. (2020). Jokowi Instruksikan Sosialisasi New Normal secara Masif. Kompas.Com. https://nasional.kompas.com/read/2020/05/27/10495691/jokowi-instruksikan-sosialisasi-new-normal-secara-masif
Jamaludin, A. N. (2017). Sosiologi Perkotaan: Masyarakat Kota dan Problematikanya. CV. Pustaka Setia.
Kementerian Luar Negeri Republik Indonesia. (2020). Kebijakan Pemerintah Republik Indonesia terkait Wabah COVID-19. Kemlu.Go.Id. https://kemlu.go.id/brussels/id/news/6349/kebijakan-pemerintah-republik-indonesia-terkait-wabah-covid-19
Kurniawan, H. (2020). Pulihkan Ekonomi Pariwisata, Pemkab Banyuwangi Gandeng Traveloka. Merdeka.Com. https://www.merdeka.com/peristiwa/pulihkan-ekonomi-pariwisata-pemkab-banyuwangi-gandeng-traveloka.html
Kusuma, F. (2020). Inovasi Pemkab Banyuwangi untuk Menjaga Masyarakat Produktif dan Aman Selama Pandemi. Suarasurabaya.Net. https://www.suarasurabaya.net/kelanakota/2020/inovasi-pemkab-banyuwangi-untuk-menjaga-masyarakat-produktif-dan-aman-selama-pandemi/
Kuswana, D. (2011). Metode Penelitian Sosial (B. A. Saebani (ed.); 1st ed.). CV. Pustaka Setia.
Liputan6.com. (2020). Mengenal Sejarah Surabaya Sebagai Kota Perdagangan. https://surabaya.liputan6.com/read/4149494/mengenal-sejarah-surabaya-sebagai-kota-perdagangan
Lombok Post. (2020). Ngebet New Normal, Pemerintah Longgarkan Aturan Bepergian. https://lombokpost.jawapos.com/nasional/10/06/2020/ngebet-new-normal-pemerintah-longgarkan-aturan-bepergian/
Madi, M., Hadiwidodo, Y. S., Tuswan, T., & Ismail, A. (2020). Analisis Tingkat Kepuasan Peserta Pelatihan AutoCAD Online untuk Pengabdian Masyarakat Terdampak Covid-19 dengan Metode Kirkpatrick Level I. Jurnal Pengabdian Pada Masyarakat, 5(4), 1065–1076. https://doi.org/10.30653/002.202054.689
Mas’udi, W., & Winanti, P. S. (2020). Tata Kelola Penanganan COVID-19 di Indonesia: Kajian Awal (1st ed.). Gadjah Mada University Press. https://digitalpress.ugm.ac.id/book/257
Moxham-Hall, V., & Strang, L. (2020). Public Opinion and Trust in Government During a Public Health Crisis. King’s College London. https://www.kcl.ac.uk/news/public-opinion-and-trust-in-government-during-a-public-health-crisis
Mubyarsah, L. R., & Antara. (2020). Pemkab Banyuwangi Tutup Semua Objek Wisata. JawaPos.Com. https://www.jawapos.com/jpg-today/30/12/2020/pemkab-banyuwangi-tutup-semua-objek-wisata/
Murtin, F., Fleischer, L., Siegerink, V., Aassve, A., Algan, Y., Boarini, R., Gonzalez, S., Lonti, Z., Grimalda, G., Vallve, R. H., Kim, S., Lee, D., Putterman, L., Smith, C., … V. S.-O. S., 2018, U., Siegerink, V., Aassve, A., Algan, Y., … 2018, U. (2018). Trust and its determinants: Evidence from the Trustlab experiment. In OECD Statistics Working Papers, No. 2018/02. OECD Publishing. https://doi.org/https://doi.org/10.1787/869ef2ec-en
Nugroho, R. (2018). Public Policy Edisi 6 (Y. Masda (ed.); 6th ed.). PT. Elex Media Komputindo.
OECD. (2017). Trust and Public Policy: How Better Governance Can Help Rebuild Public Trust. Public Governance Reviews, OECD Publishing. https://doi.org/10.1787/9789264268920-6-en
OECD. (2020). Webinar Series: Building a New Paradigm for Public Trust. OECD.Org. http://www.oecd.org/fr/gov/webinar-series-building-a-new-paradigm-for-public-trust.htm
Pemerintah Kabupaten Banyuwangi. (2020). Profil Kabupaten Banyuwangi. Banyuwangikab.Go.Id. https://banyuwangikab.go.id/profil/gambaranumum.html
Presidential Decree Number 7 The Year 2020 concerning Task Force for The Acceleration of Handling Corona Virus Disease 2019 (COVID-19).
Presidential Decree of The Republic of Indonesia Number 11 The Year 2020 on Public Health Emergency Determination of Corona Virus Disease 2019 (COVID-19).
Presidential Decree of The Republic of Indonesia Number 12 The Year 2020 concerning Determination of Non-Natural Disaster for The Spread of Corona Virus Disease 2019 (COVID-19).
Putranto, A. (2020). Pemerintah Banyuwangi Tutup Destinasi Wisata di Akhir Tahun. Kompas. https://kompas.id/baca/nusantara/2020/12/29/pemerintah-banyuwangi-tutup-destinasi-wisata-di-akhir-tahun/
Putri, G. S. (2020). WHO Resmi Sebut Virus Corona Covid-19 sebagai Pandemi Global. Kompas.Com. https://www.kompas.com/sains/read/2020/03/12/083129823/who-resmi-sebut-virus-corona-covid-19-sebagai-pandemi-global?page=all
Regulation of The Minister of Health of The Republic of Indonesia Number 9 of 2020 concerning Guidelines for Large-Scale Social Restrictions in The Context of Accelerating The Management of Corona Virus Disease (COVID-19).
Riana, F., & Sugiharto, J. (2020). Cegah Covid-19 Jokowi Terbitkan PP tentang PSBB, Simak Isinya. TEMPO.CO. https://nasional.tempo.co/read/1326165/cegah-covid-19-jokowi-terbitkan-pp-tentang-psbb-simak-isinya/full&view=ok
Salman, G., & Agriesta, D. (2020). Angka Kematian Pasien Covid-19 di Surabaya Tinggi, Ini Penjelasan Risma. Kompas.Com. https://surabaya.kompas.com/read/2020/07/02/05310081/angka-kematian-pasien-covid-19-di-surabaya-tinggi-ini-penjelasan-risma?page=all
Sekretariat Kabinet Republik Indonesia. (2020a). 5 Arahan Presiden Menuju Tatanan Baru Masyarakat Produktif dan Aman Covid-19. Setkab.Go.Id. https://setkab.go.id/5-arahan-presiden-menuju-tatanan-baru-masyarakat-produktif-dan-aman-covid-19/
Sekretariat Kabinet Republik Indonesia. (2020b). Presiden Putuskan Pembatasan Sosial Berskala Besar Opsi Atasi Dampak Covid-19. Setkab.Go.Id. https://setkab.go.id/presiden-putuskan-pembatasan-sosial-berskala-besar-opsi-atasi-dampak-covid-19/
Sekretariat Kabinet Republik Indonesia. (2021). Tekan Kasus COVID-19, Pemerintah Terapkan PPKM Berbasis Mikro Mulai 9 Februari. https://setkab.go.id/tekan-kasus-covid-19-pemerintah-terapkan-ppkm-berbasis-mikro-mulai-9-februari/
Sidik, S. (2020). Sempat Zona Hitam, Waspada Surabaya Bisa Jadi “Wuhan.” CNBC Indonesia. https://www.cnbcindonesia.com/news/20200607135050-4-163633/sempat-zona-hitam-waspada-surabaya-bisa-jadi-wuhan
Sugiharti, A. (2016). Profil Kota Surabaya 2016. In Dinas Komunikasi dan Informatika Kota Surabaya (Vol. 1). Dinas Komunikasi dan Informatika Kota Surabaya. https://www.surabaya.go.id/uploads/attachments/2016/10/13986/profil_surabaya_2016_vfinal_ar_compressed_compress.pdf
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (2nd ed.). CV Alfabeta.
Sujarweni, V. W. (2014). Metode Penelitian: Lengkap, Praktis, dan Mudah Dipahami. Pustaka Baru Press.
Surabaya Mayor Circular Letter Number 470/3674 / 436.7.13 / 2020 concerning Population Mobility Control Protocol.
Tambunan, L. (2020). Covid-19 di Surabaya masuk kategori “zona hitam”, perilaku warga “seperti tidak ada PSBB.” Bbc.Com. https://www.bbc.com/indonesia/indonesia-52905012
Van de Walle, S., Van Roosbroek, S., & Bouckaert, G. (2008). Trust in the public sector: Is there any evidence for a long-term decline? International Review of Administrative Sciences, 74(1), 47–64. https://doi.org/10.1177/0020852307085733
Waseso, R., & Winarto, Y. (2020). Pakar Epidemiologi: Mobilitas Penduduk jadi Faktor Bertambahnya Kasus COVID-19. Kontan.Co.Id. https://nasional.kontan.co.id/news/pakar-epidemiologi-mobilitas-penduduk-jadi-faktor-bertambahnya-kasus-covid-19
WHO. (2020). Rolling Updates on Coronavirus Disease (COVID-19). Who.Int. https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen
Widaningrum, A. (2017). Public Trust and Regulatory Compliance. Jurnal Ilmu Sosial Dan Ilmu Politik, 21(1), 1–13. https://doi.org/10.22146/jsp.28679
Widiyani, R. (2020). Ini Enam Inti Aturan PSBB Serta Sanksi di Beberapa Wilayah. Detiknews. https://news.detik.com/berita/d-4984195/ini-enam-inti-aturan-psbb-serta-sanksi-di-beberapa-wilayah
Wijoyo, H., Indrawan, I., Cahyono, Y., Handoko, A. L., & Santamoko, R. (2020). Generasi Z & Revolusi Industri 4.0. CV. Pena Persada.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Jurnal ILMU KOMUNIKASI
This work is licensed under a Creative Commons Attribution 4.0 International License.
Jurnal ILMU KOMUNIKASI is an academic journal. As such, it is dedicated to the open exchange of information. For this reason, JIK is freely available to individuals and institutions. Authors who publish in Jurnal ILMU KOMUNIKASI will release their articles under the Creative Commons Attribution (BY) License. This license allows anyone to copy and redistribute the article in any medium or format as well as remix, transform, and build upon the material for any purpose, even commercially as long as they credit the authors for the original creation. For details of the rights authors grants users of their work, see the "human-readable summary" of the license, with a link to the full license. (Note that "you" refers to a user, not an author, in the summary)
This work is licensed under a Creative Commons Attribution 4.0 International License.
