Supply Chain Performance Measurement at PT. Perkebunan Nusantara XIV Camming Sugar Factory in Bone District
DOI:
https://doi.org/10.24002/ijieem.v5i2.6861Keywords:
performance measurement , supply chain, key performance indicator (KPI), lean supply chain management (LSCM), analytical hierarchy process (AHP)Abstract
PTPN XIV (PERSERO) of Camming Sugar Factory in Bone Regency Measuring work results in the company is one
of the company's performance evaluation tasks, namely to find out if the results achieved are good enough or still need
improvement. The characteristic of a weak result is the fact that the company's goal is not achieved in the desired way.
The objective of this study is to identify the KPIs and measure the performance indicators at the Bone Regency of PTPN
Camming Sugar Factory. Key Performance Indicator (KPI), Lean Supply Chain Management (LSCM), and Analytic
Hierarchy Process (AHP) methods are used in this study. The results of this study provide 11 Lean metrics that align
with business conditions. Once the indicators are obtained, the KPI weighting is carried out using the Analytical
Hierarchy Process (AHP), prioritizing the performance criteria of the production and supply departments. KPIs that
have a significant impact on a company's supply chain performance. This is reflected in the highest order of weight in
three KPIs, namely production department performance criteria, employee productivity attributes (0.573) and delivery
department criteria, on-time loading (0. 85), and delivery (0.372) attributes. with a weight percentage of 19.1, 16.20%
and 12. 2%. The KPIs in the lowest weight category are collection (0.120) and delivery (0.116) with a weight percentage
of .01% and 3.87%.
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