ANALISIS PROSES SUKSESI PERUSAHAAN KELUARGA STUDI PADA PT PUTERASEAN

Abstract

Family business is a type of business which is most developed and dominant in the era of globalization. Family business becomes one of the factors that affect the economy of a country (Poza, 2010), as the existence
of family business that should be maintained. Most of the family businesses in Indonesia have not planned their succession well. This study aims to determine what processes are carried out by PT. Puterasean for company
succession and also to find out the performance of the company after the succession. This study uses qualitative methods. The data used is primary data which is obtained through interviews. The data validity is tested using
triangulation techniques. The results show that PT. Puterasean processes a succession through phases of activity that are: the choice of successor candidates, development, and learning prospective successor, involving
prospective successor in the company’s activities, evaluation and impact on the company’s successor. This study shows that the succession was going well and the involvement of the prospective successor had positive
impact on the company as evidenced by the wide range of changes and improvement programs as well as increase the company’s revenue.

Keywords: the family business, process succession, succession post, ACE MAN