Digital Transformation Success: A Systematic Review of Organizational Readiness and Capability Drivers
DOI:
https://doi.org/10.24002/ijis.v9i1.14396Abstract
Digital transformation success remains inconsistently explained across fragmented streams of research, which variously emphasise leadership, technology, culture, or organisational capabilities in isolation. This study addresses this limitation through a systematic review that synthesises literature on organisational readiness and capability drivers shaping digital transformation outcomes. Guided by the PRISMA protocol, 52 peer-reviewed studies published between 2015 and 2025 were analysed using qualitative thematic synthesis. The findings identify eight interrelated domains: strategic leadership, organisational readiness, dynamic capabilities, human capital, digital culture, technological infrastructure, resource orchestration, and ecosystem alignment, which are consistently associated with digital transformation outcomes. The analysis suggests that organisational readiness is a dynamic, multidimensional condition that shapes how strategic intent is translated into implementation processes. By integrating previously fragmented constructs, the study proposes an integrative framework that illustrates how organisational readiness interacts with key capability drivers in digital transformation contexts. The study contributes a consolidated conceptual perspective and an integrative framework to support future empirical research, while offering practical insights for organisations seeking to strengthen readiness and align capabilities for sustained digital transformation success.
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